| L'Auberge du Lac Hotel & Casino Implements MICROS's 9700 HMS and iCare Gift Card Solution |
MICROS Systems, Inc. (Nasdaq: MCRS - News), a leading provider of information technology solutions for the hospitality industry, and Pinnacle Entertainment, Inc., an innovative, rapidly growing, diversified gaming company, have deployed both the MICROS 9700 Hospitality Management System (HMS) to manage food & beverage and retail operations, and the MICROS iCare Gift Card Solution, a full featured guest relations management and gift card module at L'Auberge du Lac Hotel & Casino.
L'Auberge is Pinnacle Entertainment's newest gaming property in Lake Charles, Louisiana; it opened May 2005. The 227-acre property features a 26- story tower with approximately 750 casually elegant guestrooms and suites. It sets a new standard of excellence for casino resorts. L'Auberge features several distinct dining options including Snake River Grill(sm), Le Beaucoup Buffet(sm), Le Cafe(sm), Asia(sm), an Asian-fusion noodle bar, Jack Daniel's® Bar & Grill, Nevie Beach Club(sm), Sprinkles(sm), an ice cream parlor, and Lattes(sm), a coffee bar.
"L'Auberge draws guests from a wide area, especially cities in Texas. Our resort offers multiple dining options, and we want to provide our guests the ability to purchase gift cards for family and friends who will visit us in the near future," stated Bart Lewin, Chief Technology Officer for Pinnacle. "We are very pleased with iCare's seamless integration of Gift Cards into the MICROS 9700 HMS."
L'Auberge will also issue iCare Gift Cards to select employees, allowing them to comp guest charges for improved customer satisfaction and customer recognition purposes. The iCare system will track which employee is comping what customer, and put limits in place as to how much can be comped, placing tighter control on the comping function.
"While there is much talk in the gaming industry about gift cards, not many other casinos have actually started to offer a gift card program to guests," stated Dan Interlandi, Executive Vice President of North America Distribution. "We are pleased that a forward-thinking, progressive organization such as Pinnacle has chosen iCare to lead the Casino gift card trend."
Pinnacle Entertainment has been a long-time customer of MICROS. "We have been upgrading all our MICROS 8700 systems to MICROS 9700 HMS," continued Mr. Lewin. "We have been pleased with the ease of upgrade and the quality of service we've received from MICROS over the years. MICROS continues to be a strong technology partner."
About Pinnacle Entertainment, Inc.
Pinnacle Entertainment owns and operates casinos in Nevada, Mississippi, Louisiana, Indiana and Argentina, and receives lease income from two card club casinos, both in the Los Angeles metropolitan area. The Company opened a major casino resort in Lake Charles, Louisiana in May 2005 and a new casino in Neuquén, Argentina in July. Pinnacle has also been selected for two casino development projects in the St. Louis, Missouri area. The development projects are dependent upon final approval by the Missouri Gaming Commission. Pinnacle Entertainment, Inc. is publicly traded on the New York Stock Exchange under the ticker PNK. To learn more about Pinnacle Entertainment, please visit http://www.pnkinc.com.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 200,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point- of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at http://www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
Source: PR Newswire
Thursday, 18 August 2005
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